3.5 Star Hotel
The Connaught
138 Connaught Road West, Sai Ying Pun, Hong Kong Island West, Hong Kong, Hong Kong Sar, China View Map
1/129About
Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available. Reception services featuring luggage storage are available to cater to your requirements.Repeatedly enjoy your best-loved attire with the aid of the laundromat available at The Connaught.The hotel is completely smoke-free. In limited designated zones, smoking is exclusively permitted.Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at hotel are equipped with linen service, blackout curtains and air conditioning.At The Connaught, a selection of rooms can be found that showcase unique design elements such as a balcony or terrace.Expand your in-room entertainment choices with various amenities, such as television offered in certain accommodations. Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator, a coffee or tea maker and bottled water.Maintain your cleanliness and comfort using a hair dryer, toiletries and towels available in select guest restrooms. Indulge in the numerous pursuits available at The Connaught. Eliminate those holiday calories by stopping by hotel and making use of their well-equipped exercise amenities.
33 Reviews
- Cleanliness
- 8.1
- Staff
- 7.2
- Location
- 8.4
What Guests Say
- “Very spacious, clean and comfortable. And the view from the room is spectacular. Good location too.”
- “Spacious but no amenities in teh bathroom and no water was given at all. At least 2-3 bottles of water should be given to the guests”
Top Amenities
- Free Internet Access
- Fitness Center
- Accessible Rooms / Facilities
- Kitchen/Kitchenette
- Non-Smoking Rooms
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/4Wooden Countyard Suite
- Accessible by lift
- Air conditioning
- Balcony
- Bath or Shower
1/4Deluxe Harbor View Suite
- Accessible by lift
- Air conditioning
- Bath or Shower
- Bidet
1/4Deluxe Harbour View Suite
- Air conditioning
- Alarm clock
- Baby Cot
- Bath or Shower
1/4Skyline Suite
- Air conditioning
- Baby Cot
- Bath or Shower
- Blackout curtains
1/4Superior Harbor View Suite
- Accessible by lift
- Accessible toilet
- Air conditioning
- Bath or Shower
1/4Premier Harbor View Suite
- Air conditioning
- Alarm clock
- Baby Cot
- Bath or Shower
1/4Terrace Room
- Air conditioning
- Alarm clock
- Balcony
- Bath or Shower
1/4Family Deluxe Suite
- Air conditioning
- Bath or Shower
- Blackout curtains
- Closet
1/4Superior Harbour View Suite with King Bed
- Air conditioning
- Bath or Shower
- Blackout curtains
- Closet
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What Guests Loved
Based on 33 reviews
Pros +
- Very spacious, clean and comfortable. And the view from the room is spectacular. Good location too.
- Spacious but no amenities in teh bathroom and no water was given at all. At least 2-3 bottles of water should be given to the guests
- Very wide window to see the whole harbour and the good view with a place to sit just besides the window.
Cons -
- No bath and shower ammenites. No water given for drinking. Terrible
- Some minor traffic noise from the freeways below, but not nearly enough to be disturbing and nothing after midnight. The location is a bit on the edge of town, but a very short walk from the middle of Sai Ying Pun and the MTR.
- Noise on top of the ceiling, kettle had weird smells
Very spacious, clean and comfortable. And the view from the room is spectacular. Good location too.
Spacious but no amenities in teh bathroom and no water was given at all. At least 2-3 bottles of water should be given to the guests
No bath and shower ammenites. No water given for drinking. Terrible
Very wide window to see the whole harbour and the good view with a place to sit just besides the window.
Hard to beat the views over the harbour. The apartment is very large by Hong Kong standards, and very stylishly decorated. The place was spotless and modern, and the staff were very friendly and helpful.
Some minor traffic noise from the freeways below, but not nearly enough to be disturbing and nothing after midnight. The location is a bit on the edge of town, but a very short walk from the middle of Sai Ying Pun and the MTR.
Clean and good location. Spacious
Noise on top of the ceiling, kettle had weird smells
The space is big enough and relaxing. I’d say you’ll feel you’re at home not in a room.
Although I paid before I check in, and there was only one customer (me) at the front desk, it still took more time to check in than I expected.Actually no lobby for guests. There is a space and some decorations but ppl are not allowed to enter.They don’t offer soap in the wash room.(maybe they should have said it in advance) (But thank God toilet paper is ready to use.)The receptionist tried to get me a soap when I asked him. Then he told me I can put the trash outside the door and they will take the garbage away. I thought they don’t clean up the room everyday spontaneously (they will if you asked them to do so).The weather was extremely cold but they asked the guests to keep the air conditioner setting in a mode in order to avoid mold growth. I believe the mode was changed into warming up by the cleaning staff. Hence, finally I could stop shivering while I was in the room. However that was the last night I stayed there.No drinking water was provided.Honestly I expected to get more sweet service and higher quality with this price. Honestly I could book a small room from mandarinoriental with almost the same price.
Great location on Hong Kong Island with amazing views. The apartment was huge with excellent lighting and air conditioning. A shared laundry on a separate floor was free to use and a great convenience to us after spending 5 days in Taipei beforehand.
I emailed the property twice prior to book an additional night however did not receive a response. I ended up making a new reservation rather than extending my original booking and the staff did not see the extra night when we checked in. It was luckily not an issue. The refrigerator was not cleaned out from the previous occupants and there was smelly old spilled milk inside.
Hotel didn't reflect photos. Space accurate but age difficult to tell and it was quite old. Location was quite a shock as it was in a downmarket part of Central and difficult to find restaurants open when we arrived at 8.45 pm.
Location as we had to spend a considerable amount on transport to get us to central part of Central district in Hong Kong.
room size and it’s is very clean
hard to find breakfast
The staff is friendly and the location
1) I sent multiples emails to the property but no respond 2) the bed sheet and the blanket didnt changed daily as pet said 3) cumulate dustbin didnt clear
The staff, location, cleanliness, the room views, and the room size.
1. No cleaning service except taking out the trash bags on Sunday due to the public holiday rules. It's ok for us but a notification about it should be added on the booking page. 2. I was looking for an Airbnb style hotel with a washing machine and a dryer in each unit in Hong Kong before my trip.So I asked the property about it by sending messages via Booking, because only "dryer" was mentioned as one facility in the kitchen area on the property booking page, and I wasn't sure about whether it referred to "hair dryer" or other stuff. However I never got the answers from the property and in fact the laundry room was shared.I'd cancel my booking if knew it before my travel.
Extremely spacious room that offers a marvellous view of the harbour. The windows were cleaned after my previous stay, so the experience of enjoying the view was much better. Checking-in and out was smooth. Internet connection stable. Private lift lobby at each level.
My dog did not join me for the stay since this hotel is not pet-friendly. Nevertheless, I heard a dog barking from the adjacent room when I was leaving. Perhaps the guest smuggled the dog in or obtained special permission, but it would have been nice if the hotel allows pets.
Enormous suite and a magnificent view of the harbour from a high floor. Only two rooms per level with a separate lift lobby for each, so there wasn't any noise disturbance.
The glass window was too dirty and kinda spoilt the view a little. It would have been nice if they allowed pets.
H
I am still waiting get invoice from them- that is also your duty to make sure that happens. Not sure I will use booking.com again
the location of the property and the harbor view
Bad
Good
Exceptional
Very good
Superb
Amenities & Policies
Amenities
Fitness & Spa
- Fitness Center
Food & Drinks
- Kitchen/Kitchenette
Media & Technology
- Free Internet Access
Health & Safety
- Health Services
- Professional cleaning services
Accessibility
- Handicapped Rooms/Facilities
- Facilities for disabled guests available
- Wheelchair accessible
Kid Friendly
- Family Friendly
General
- No Smoking Rooms/Facilities
- Microwave
- Refrigerator
Guest policies
| Check-in | After 3:00 PM |
|---|---|
| Check-out | Before 11:00 AM |
| Internet | Free Wi-Fi is available. |
| Children & Extra Beds | Children of all ages are welcome. Children of age 0 to 2 can stay with cot, subject to additional charges. |
| Pets | Pets are not allowed. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Important info
A credit card pre-authorization of HKD 1,000 is required as a deposit upon check-in. br/ In accordance with the guidelines outlined in the draft amendment to the Product Eco-responsibility Ordinance of 2023, Hong Kong hotels will no longer offer complimentary disposable plastic products to guests. For specific inquiries, please consult the official website of the hotel. br/ Starting from 1 January 2025, Hong Kong will reinstate the Hotel Accommodation Tax (HAT) at a rate of 3%, based on the room rate provided by the property. This may affect your total accommodation costs. We recommend you read the Hotel Accommodation Tax details before booking. For more information, please visit the Hong Kong Inland Revenue Department website (https://www.ird.gov.hk/eng/faq/hatq.htm). " br/ Third party credit card payments are not accepted at this property. A damage deposit of HKD 1000.0 is required at checkin. This will be collected by credit card. You should be reimbursed within 14 days of checkout via credit card, subject to an inspection of the property.
Location
138 Connaught Road West, Sai Ying Pun, Hong Kong Island West, Hong Kong
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